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Smart Hands I.T. – Business IT Support Service

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Become a Business Priority Client with our Business IT Support & Repair Service. Smart Hands I.T. offers a premium service to small businesses and retailers Nationwide. Our business I.T. support plans offer similar repair and maintenance services as it does to residential clients, but is able to offer a more permanent I.T. support solution.

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Services Include:
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Operational Faults

  • The computer will not boot, freezes or crashes while in use.

  • Virus removal and advice on anti-virus software and effective firewall procedures.

  • Internet connection optimization, configuring the connection, troubleshooting connection problems, setting up e-mail accounts, and installing  broadband equipment.

  • Software installation and troubleshooting conflicts and error conditions.
     

Training

  • Smart Hands I.T. can provide training for employees in the use of most mainstream software packages.

  • We also provide training for operating system familiarity.

  • Component familiarity on any hardware necessary. 

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Network Support

  • Server installation, configuration, and regular maintenance.

  • Microsoft Active Directory support and consultation on deployment, migration and ongoing support.

  • Windows Server support for Windows 2008R2, 2008, 2003R2, 2003, 2000, and NT Servers.

  • Microsoft Exchange Server 2010, 2007, 2003 and 2000 consultation.

  • Microsoft SQL Server support for SQL 2008, 2005 and 2000.

  • PC Support for Windows 10, 8, 7, Vista, and XP.

  • Mac Support for Mac OS X

  • Network Support for ethernet switches and routers. We are heavily experienced with Cisco and HP switches as well as IP configurations and network routing.

  • Support with Laserjet and InkJet printers

  • We have monitoring systems that we have developed, to provide us with information relating to any potential problems on your network so we can get there first before any issues with your Network arise.
     

Hardware

  • Component failures such as hard drive, CD-Rom drive, power supply, memory, sound card, graphics card, motherboard, and processor. Printer repairs(software only).

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Upgrades

  • We can upgrade your current I.T. equipment or recommend new systems to suit you and your business. Let us take care of your computer systems and software and, through regular maintenance, allow you to get on with the business of running your business!

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Benefits of Being a Business Priority Client
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  • Business Clients can rely on Smart Hands I.T. for support, guaranteeing a premium service in the event of system failure.

  • Being a Business Priority Client means you are first in line when you need emergency support.

  • We offer a fast reliable service, and aim to get to you within 2 hours of your initial contact.

  • The hours are completely flexible and give your business priority when booking Smart Hands I.T..

  • Our telephone lines are open 7 days a week, 8am – 10pm PST, so whenever computers develop a fault, a phone call will bring a timely resolution.

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 Contact Us today for more information on becoming a Business Priority Customer and to discuss your requirements further.

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